BioStack is free to play with credits. There is one seat, open on a limited basis when our living culture is online and no reserved hour is running or about to start.
When the seat is free, it is first come, first served: the first signed-in player to press Play Now gets it.
A free-play turn lasts up to 30 minutes. It ends sooner if you stop playing for a few minutes, or when a reserved hour is about to start (we warn you 5 minutes before).
You need at least 1 credit to start free play. Each new game or continue uses 1 credit.
2. Reserved Hours
A reserved hour costs $5.00 USD and guarantees you the seat for 1 hour from the listed start time. During your hour, games and continues are unlimited and use no credits.
Reservations are first come, first served. A time is yours once your $5.00 payment succeeds. If your bank asks you to confirm the payment, we hold the time for 10 minutes.
The reservation fee is charged to your saved card when you reserve.
Reservations close 15 minutes before the start time. You may hold up to 2 upcoming reservations at a time. Times are listed in Eastern Time.
Your play link is sent about 1 hour before the start. It works from 15 minutes before the start until the hour ends. Joining late does not extend your hour.
One player at a time. There are no spectators.
3. Requirements
A registered account with a confirmed email address.
To reserve or buy credits: a valid payment method saved to your account through Stripe.
A computer with a keyboard. BioStack can't be played on phones or tablets.
4. Cancellations and Refunds (reserved hours)
You can cancel until your play link is sent, about 1 hour before the start.
Cancel at least 24 hours before your start time and your $5.00 is refunded in full. Cancellations less than 24 hours before the start are not refunded.
If you don't join your reserved hour, the fee is not refunded and the hour is not rescheduled.
If a problem on our side stops you from playing (the game won't load, or your reserved hour is interrupted for more than 15 minutes), we'll refund your $5.00 in full, or move you to a new time if you prefer. Email press@intactis.bio within 7 days of the session.
5. Credits
Credits are used in free play. Starting a new game uses 1 credit. Continuing after a game over uses 1 credit. Reserved hours don't use credits.
Free credits: 3 when you confirm your email; 3 when you first save a card (once per person and once per card); 5 when you share BioStack publicly on social media and we approve your post (once per account).
Purchased credits cost $1.00 USD each. You see the total and confirm before you're charged.
Credits don't expire, have no cash value, and can't be transferred, sold, or exchanged for cash.
Purchased credits are not refundable, except where required by law. If a free-play game is cut short by a problem on our side, email press@intactis.bio within 7 days and we'll return the credit.
If we can't reach your account when you start a game or continue in free play, that game is free.
We may remove free credits obtained in breach of these rules.
6. Share Bonus
The post must be public, must be about BioStack, must say you received free credits for it (for example, #ad), and must stay up until we have reviewed it.
Approval never depends on what you say about BioStack.
Submit the link from your account page. We usually review submissions within 2 business days. Approval is at Intactis Bio Corp.'s discretion.
7. Prohibited Conduct
Creating multiple accounts, or using one card on multiple accounts, to collect free credits.
Using bots or automated tools to reserve times or take the free-play seat.
Reserving times in order to resell them.
Violations may result in cancellation of reservations without refund, removal of credits, and account suspension.
8. Cancellation by Operator
Intactis Bio Corp. may close free play or cancel any reserved hour due to technical issues, maintenance of the living culture, or other operational reasons. Reserved-hour players receive a full refund of the reservation fee.
9. Disputed Charges
If you dispute a charge with your bank, we may remove the credits bought with that charge and pause reservations and purchases on your account until the dispute is resolved. Please contact press@intactis.bio first; we can usually just refund you.
10. Questions and Disputes
Questions or disputes about free play, reservations, credits, or charges can be sent to press@intactis.bio. Intactis Bio Corp.'s determination is final, to the extent permitted by law.